Thank you for your interest in Pumping Parties Hire Services!

Please read through our Terms and Conditions very carefully. When planning an event, it is vitally important to maintain everyone’s health and safety throughout every stage of the hire process. By reading this you will understand your (and our) key requirements, duties, and responsibilities and ensure a safe and successful event for all.  

During Quotation

The size, surface and condition of the site must be suitable for the erection of the venue. If on grass, the grass needs to be cut short the day before hire, to ensure a flat surface.  

You must inform us of any drains, pipes, cables or other obstacles which might affect the site. This is due to metal rods being placed into the ground to secure your venue. You should note that when the venue has been dismantled, Imprints and holes on the grass are visible but we will do our best to make good. The site must be cleared of all obstacles prior to the delivery of the inflatable venue. We will notify you on the day if we have had to move any obstacles out of the venues way.

A suitable and sufficiently rated power point must be available within 20 meters of the inflatable venue. The venue is powered by a high powered fan and requires electricity for both the fan and lighting equipment. if any extras are also being made, then separate outlets are required to prevent overheating. if any elements are damaged Pumping parties are not to be held responsible.

PRICE & PAYMENT  

Pumping Parties reserves the right to charge a non-refundable deposit of 25% of the total hire charges to confirm the booking, with the full balance payable 90 days before the agreed hire date. If the booking is made within 90 days of the hire date the full amount, which is non-refundable, will be required to confirm the booking.  

Payment can be made by BACS (details will be supplied, with no surcharge), but these payments must be showing as cleared 90 days before the date of hire. We do not accept cheque payments.

INSURANCE  

Pumping Parties have full public liability cover of 5 million pounds. The insurance covers our equipment for all risks excluding theft, wanton damage or vandalism. Please note that the Hirer is responsible for the first £250 (via security deposit) of any loss of or damage to the equipment. security of unattended equipment is the full responsibility of the Hirer, especially if the site is not the Hirers land; we strongly advise that the Hirer arranges security for the duration of the hire as losses will not be covered by the Insurance.  

The Hirer will be responsible for all equipment hired until collected by Pumping Parties. If there is a delay in collection, the Hirer must ensure that all equipment is secured in order to prevent theft/damage.

WEATHER & DELAYS  

If extreme weather is forecast during the hire period we have the right to decline the erection and use of the venue. This is for the health and safety of all concerned. Pumping Parties monitor wind forecast daily. If gusting winds are exceeding safe measures we will endeavour to contact the Hirer and give advice on action to be taken. If the wind/heavy rain/snow risks are not followed, the Hirer will be liable for any damages or costs resulting from this not being followed. Hirers will be liable for the full hire fee in the event of late cancellation due to weather.

CLIENT SATIFICATION

Customer satisfaction is paramount to us, Pumping Parties are responsible for ensuring that the client is satisfied with the installation and quality of the equipment. Should there be any concerns or issues, clients are encouraged to reach out directly to Pumping Parties to resolve these matters promptly.  

ACCESS

Clients are required to send a photo and measurements of the access route to the event site to Pumping Parties prior to the event date. Failure to provide these measurements may result in Pumping Parties not being held responsible for any access issues encountered. Pumping Parties require at least a 1 metre width access so that all equipment can be carried to the site safely.

INSTALLATION & COLLECTION DATES 

Clients will be provided with provisional installation and collection dates. These dates are subject to change based on Pumping Parties schedule and client’s availability. Adjustments to these dates can be made if discussed and agreed upon between the client and Pumping Parties.

LIABILITY AND COMPENSATION

Pumping Parties will take full responsibility for the aspects of delivery, installation, quality control, and collection of equipment, any claims or requests for compensation due to dissatisfaction or issues related to these services should be directed towards Pumping Parties.

CONTACT INFORMATION

In the event that any issues arise or further information is required please contact:

07950549203 - 07459064196

AGREEMENT

By hiring equipment from Pumping Parties and agreeing to these terms and conditions, the client acknowledges and accepts there roles and responsibilities.

DELIVERY & COLLECTION

We need a minimum of 1 meter width access to your desired location to bring through the venue and hired equipment.  You should either be available personally or have a representative available at the site at the time stated for delivery and collection to check the hired equipment. If you are not present and do not have a representative at the site at the time of delivery you will be deemed to have accepted delivery of the venue. We will erect the venue(s) in such a manner and location as we consider appropriate provided that we shall follow in so far as possible any plan supplied by you.  

on delivery of the venue you will be shown how to inflate and deflate the venue.  You are required to cover the equipment with supplied tarpaulin in order to protect the venue from the elements. 

All equipment hired remains at all times the sole property of Pumping Parties. You may not sub-hire or part with possession of the equipment and you may not allow any lien or encumbrance to be created over the equipment.

DAMAGES

Any equipment found damaged or missing during the hire period will be repaired or replaced at the Hirer’s expense. No items or objects should be stuck to, fixed to, or suspended from the venues sides, roofs or framework. If tape is used anywhere on the venue structure a minimum charge of £50 will be levied for cleaning any residue.

FLOORING OR GROUND  

The ground should be suitably flat to accommodate our type of floor used (Rola Trac Terra Guard Lite). We cannot be held responsible for any uneven finish to the floor caused by pitting or bumps on the surface beneath, the Hirer should arrange to level surfaces as much as possible prior to the venues erection. Grass surfaces must be cut short and all debris including fouling by dogs must be removed prior to the build.

SAFETY  

For the safety of all concerned, the Hirer may not enter the structure during the time the venue is being erected. We will not be held responsible for any injury or damage sustained by the public in or around the venue during the hire period.  

Under no circumstances should the Hirer alter or tamper with any electrical appliance or power lead following installation. This includes extension cables. The Hirer should not ‘plug in’ any electrical appliance or power lead to existing extension cables without first discussing this with Pumping Parties as this may result in tripped fuse boxes.  

All heating and cooking equipment must be placed a minimum of six feet from the venue panels and must not be left unattended whilst in use. There must be no heating or cooking within the venue. Barbeque equipment or open fires used outside must be placed a minimum of fifteen feet from the tent.  There must be no smoking inside the venue to eliminate and fire risks and damages to any equipment. The client will be held responsible for any damages caused.

FURNITURE & EXTRAS  

Pumping Parties will place all furniture inside the completed venue. The hirer must not move or rearrange the placement of furniture, lighting or other extras that have been installed. It is the Hirer’s responsibility to ensure the safety of all guests and equipment on hire. The Hirer must ensure that tall erected items are laid flat on the ground prior to deflating the venue to avoid any potential damages to the hired goods. Tarpaulin will be supplied and it must be laid inside the venue prior to deflating the venue, to prevent soiling the venue. A charge may be applied to the Hirer for non-compliance in this instance. All furniture will be counted in and out with any shortages charged to the Hirer.  

HIRERS RESPONSIBILITY  

The Hirer is responsible for agreeing a completed safety checklist after the venues installation is complete. It is the hirers responsibility in making sure the venue and surrounding areas are in a safe condition and no rubbish, vomit and other debris are present on collection of the equipment. Failure to do so may result in a clean up charge of £100 to the hirer.

CANCELLATION BY CUSTOMER  

In the event that the Hirer cancels the installation, any deposit that has been paid shall be forfeit. In any instance where the Hirer needs to cancel their order they must first call us on our telephone number in person, answer machine messages informing us of cancellation are unacceptable as are letters, emails or text messages.

THIRD PARTY LIABILITY  

Pumping Parties will not be responsible for any claims for injury to persons, or loss of, or damage to, property, however caused, unless it be proved that such injury or damage resulted from faulty materials, workmanship, or negligence. Pumping Parties will not be responsible for mechanical or electronic failure irrespective of the cause of this.  

CANCELLATION BY US

We reserves the right to cancel a hire immediately If the Hirer decides to postpone or change the hire date and an alternate date cannot be made between both parties.

SECURITY DEPOSIT  

The Hirer will pay Pumping Parties a £250 Security Deposit. Pumping Parties reserves the right to increase the Security Deposit in certain circumstances or for specific events e.g. hire with pets up to but not limited to £500.  The Security Deposit will be refunded within 7 working days of the hired goods being returned, providing there are no repair works to be quoted.

Should any damages or costs exceed the Security Deposit, the Hirer will be responsible to settle all additional costs over and above the Security Deposit value within 7 days of being notified of the cost.  

Thank you for reading and we hope you have an amazing event!

The Pumping Parties Team